1 Regulatory Compliance
NaviQure is architected to be "Privacy-First." We strictly adhere to:
check_smallDigital Personal Data Protection (DPDP) Act, 2023
check_smallNational Digital Health Mission (NDHM) / Ayushman Bharat Digital Mission (ABDM)
check_smallIT (Reasonable Security Practices) Rules, 2011
check_smallInternational Best Practices: security protocols aligned with globally recognized encryption standards.
2 Data We Collect
As the "Data Principal" under Indian law, you provide us with:
Personal Information
Name, age, contact details, and ABHA ID.
Sensitive Personal Data
Medical history, clinical reports, prescriptions, and imaging files.
Consent Logs
Digital records of the permissions you grant us.
3 Purpose of Processing
We process your data via our AI-driven platform for specific, consented purposes:
check_smallLongitudinal Record Creation: structuring fragmented health data into a single, intelligent timeline.
check_smallClinical Navigation: AI-driven summaries to help you and your caregivers navigate chronic care.
check_smallConsent-Based Sharing: securely sharing specific insights with our medical board for clinical validation.
4 Consent Management
check_smallSpecified Consent: we only process data for which you have given clear, affirmative consent.
check_smallRight to Withdraw: you may withdraw your consent at any time via the NaviQure app settings.
check_smallRight to Erasure: in line with the "Right to be Forgotten," you can request permanent deletion of your data.
5 Data Security & Storage
We employ industry-standard safeguards to protect your data:
check_smallEncryption: data is encrypted at rest (AES-256) and in transit (TLS 1.3).
check_smallLocal Storage: all primary health data is stored on secure servers within India.
check_smallAccess Control: only authorized clinical personnel can view your identifiable health information.
6 Third-Party Sharing
NaviQure does not sell your personal health data. Data is only shared with:
check_smallHospitals/Clinics: only when you are part of a B2B2C program through your provider.
check_smallGovernment/ABDM: for linking and fetching records via your ABHA ID.
7 AI Usage & Medical Disclaimer
NaviQure uses artificial intelligence (AI) to assist users in organizing, interpreting, and navigating health information more effectively.
check_smallHow AI is Used: our AI systems may generate summaries of uploaded medical records, structure clinical information, highlight potential health trends, and assist in creating longitudinal health timelines.
check_smallMedical Disclaimer: AI-generated insights are assistive in nature and are not a substitute for professional medical advice, diagnosis, or treatment.
check_smallAccuracy & Limitations: outputs may occasionally be incomplete, inaccurate, or unavailable for certain documents.
check_smallNon-Medical Documents: documents determined to be unrelated to healthcare or unsuitable for clinical interpretation may be securely stored without AI analysis.
check_smallHuman Oversight & Safety: NaviQure is designed with safety guardrails intended to reduce incorrect or misleading medical interpretations and improve patient safety.
